Shipping policy

We carefully pack and ship every order with the same intention we put into curating it.

SHIPPING

Processing Time
Orders are processed within 3-5 business days of purchase. You will receive a tracking number via email once your order has shipped.

Shipping Rates
Standard shipping rates are calculated at checkout based on your location and order weight.

Free Shipping
Enjoy free shipping on all orders over $70.

Delivery Times
Estimated delivery is 5-7 business days after your order ships. Delivery times may vary based on carrier and location.

Local Delivery

Prefer to receive your order without the wait? We offer local delivery for our metro Atlanta customers.

Eligibility
Local delivery is available for orders $100 and over. Delivery eligibility is confirmed automatically based on your address at checkout.

Delivery Fee
A flat rate of $12 is applied at checkout for all local delivery orders.

Delivery Days
Deliveries are completed on Mondays, Wednesdays, and Fridays during daytime hours (before 5pm). Orders placed by 9PM will be delivered on the next available delivery day.

At Checkout
When selecting local delivery, you will be asked to provide a phone number. This allows us to coordinate your delivery and confirm receipt.

Things to Note

Shipping: WHITLEY'S is not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or packages marked as delivered by the carrier. Please ensure your shipping address is accurate before completing your purchase.

Local Delivery: WHITLEY'S is not responsible for failed deliveries due to incorrect addresses or phone numbers entered at checkout. Please ensure your information is accurate before completing your purchase. If you have specific delivery window requests, contact us via DM on Instagram at @whitleys.shop before placing your order.