Refund policy

Every piece at WHITLEY'S is carefully inspected and refreshed before it ever reaches you. Because of the time and intention behind each item (and the nature of pre-loved fashion) all sales are final.

We do not accept returns or exchanges.

However, if your item arrives damaged or significantly different from its description, please contact us within 48 hours of delivery at hello@whitleys.shop with photos and your order details. We will review your concern and make it right on a case by case basis.

We appreciate your understanding and support!